Right of withdrawal
Right of withdrawal for non-food goods
You have the right to withdraw from this contract without giving any reason within fourteen days.
The withdrawal period shall expire fourteen days after the day you, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract through an unequivocal statement (eg, letter by mail or email).
You can use the model withdrawal form but this is not mandatory. You can also complete and submit the model withdrawal form or any other unequivocal statement on our website on the "contact us".
If you withdraw from this contract we will refund all payments received from you including delivery charges without undue delay and in any event not later than fourteen days from the days when we are informed of your decision to withdraw from this contract. We will refund using the same payment method that you have used for the initial transaction, unless you expressly agree in a different way, in any event this reimbursement does not incur any fees for you.
We may withhold reimbursement until we have received the returned goods.
You must return the goods or make ourselves at below, without undue delay and in any event not later than fourteen days after you have contacted us your decision to withdraw from this contract.
The deadline is met if you return the goods before the expiration of fourteen days.
You will have to bear the direct cost of returning the goods.
Your liability is incurred in respect of the depreciation of the goods resulting from the handling other than those necessary to establish the nature, characteristics and functioning of the goods.
4, Rue Léopold III
6560 - Erquelinnes
Tel : +32 (0) 71/90.76.53